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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa Durbin

May 1, 2026

5  out of  5
rating by Melissa Durbin
"I have been a client for several years now. I am grateful for the time and care Jeff and Alex have given for all my insurance needs. Family oriented, nonjudgmental and caring. Thank you guys!"
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Matt Watson

April 16, 2026

5  out of  5
rating by Matt Watson
"Alex was honest and helped me get more coverage for less."
We responded:
"Thanks for the review! Glad to have you as part of the agency."
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CamaroBuckets

April 14, 2026

5  out of  5
rating by CamaroBuckets
"I recently had a meeting with Alex Peebles at his office and had a great experience. He took the time to cover my policy coverage for my vehicles and home. He helped me with any adjustments to better suit my preferences for coverage and explained in detail any questions that I had. Thank you!"
We responded:
"Thanks for stopping by and leaving us the review! "
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Randy Chan

April 13, 2026

5  out of  5
rating by Randy Chan
"Alex has been fantastic to work with as my auto and homeowner’s insurance agent. He is extremely detail-oriented and took the time to walk me through all my options, making sure I fully understood the coverage and trade-offs. What really stood out is how focused he was on finding the best value for my needs—not just selling a policy. He proactively identified areas where I could save money while still maintaining strong coverage. I truly appreciate his transparency, patience, and expertise. Highly recommend Alex if you’re looking for someone who genuinely has your best interest in mind."
We responded:
"We love to hear this! Alex is fantastic and we appreciate your business!"
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daya wati

April 9, 2026

5  out of  5
rating by daya wati
"Maggie at State Farm got my rental car expenses reimbursed that I had a run around in circles for few years amounting to $3,655. I am so appreciative the help I got from Maggie . Thank you Maggie for stepping on n resolving the much needed assistance 🙏"
We responded:
"Wonderful to hear and thanks for the review!"
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Dana Sybert

March 25, 2026

5  out of  5
rating by Dana Sybert
"Alex is great to work with and so helpful in making sure I have the coverage I need!"
We responded:
"Thanks for taking the time to leave us a review! "
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Rob Schainker

March 24, 2026

5  out of  5
rating by Rob Schainker
"I have always been a State Farm customer but sometimes it just takes fresh eyes and a new perspective. Jeff and his team took a fresh look at a claim that I've had open on my home since May 2024. With their help, the original claim was reviewed and additional funds were found. Thank you for your persistence."
We responded:
"We are so glad you switched to our agency and also happy to assist with a prior claim which lead to a larger claim payment. Thanks for your trust!"
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Greg Harter

March 16, 2026

5  out of  5
rating by Greg Harter
"Met with Alex Peebles last week to do an annual review of our coverage and found a couple of updates to be made. Alex has always been very responsive and able to answer our questions and address our needs. Glad to finally meet in person and put a face with the name."
We responded:
"Thanks Greg! We appreciate your business!"
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sharon schulze

March 15, 2026

5  out of  5
rating by sharon schulze
"We received a text from Alex P. about reviewing our policy at their Manchester location. We decided why not, it would be nice to meet Jeff’s staff too. We needed to be sure our HOA requirements were inline with our State Farm coverage. What a wonderful experience. Alex used the large screen monitor to show our policy. He made it clear the provisions of our policy. State Farm did meet our HOA requirements. We highly recommend you review your policy with Alex. It’s nice to know the person who will be helping you when you need their help. Alex was very knowledgeable of our policy and a great guy to work with. Give him a call. Sharon & Howard S."
We responded:
"Thanks for your kind words and I’m glad Alex was able to be so helpful. We are lucky to have him on our team! Sorry I was on the phone and only able to waive through the door!"
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Robert J. Brown

March 11, 2026

5  out of  5
rating by Robert J. Brown
"I had Alex W. Peebles to review my auto and homeowners insurance. He made sure my coverage was adequate and up to date. Plus both my coverages had reduced charges. Thanks Alex✔️"
We responded:
"Thanks for the kind words Mr Brown! We appreciate your business!"
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Timothy McCarthy

March 10, 2026

5  out of  5
rating by Timothy McCarthy
"We’ve had an incredible experience working with Jeffrey and his team. I appreciate their professionalism and how easy they make the entire process. They genuinely care about their clients. I highly recommend!"
We responded:
"Thanks Timothy! Appreciate your partnership and your business!"
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Garen Lafser

March 10, 2026

5  out of  5
rating by Garen Lafser
"Jeff is hands down the best insurance agent we have worked with. He does our personal insurance and we also refer him out to our commercial real estate clients because his rates and service are top notch. They make all the processes so easy."
We responded:
"Appreciate the kind words and your trust— both with your needs and with your clients!"
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Lee Essner

February 13, 2026

5  out of  5
rating by Lee Essner
"Jeff and his team are amazing! Today I had an issue dealing with a repair shop causing damage to my vehicle when they were making an unrelated repair. Maggie jumped in and immediately got the ball rolling talking to internal State Farm teammates. Within an hour my issue was fully addressed!"
We responded:
"We love getting to work for your family and thankful Maggie is on our team!"
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Artez Henderson

December 24, 2025

5  out of  5
rating by Artez Henderson
"It was a very pleasant experience working with Jeff very diligent, professional and friendly. He assisted me with my parents who live several hours from me in St Louis. He went above and beyond!"
We responded:
"Loved getting to do a little work for your family. Thanks for your trust!"
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Matt McCarthy

December 23, 2025

5  out of  5
rating by Matt McCarthy
"Jeff was fabulous to work with! I explained our current coverage and he was able to get me better coverage at a much lower cost. Professional, knowledgeable and a super nice guy!"
We responded:
"Thanks Matt! Nothing like your bill getting cut in half! 🙌"
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Andrea James

October 30, 2025

5  out of  5
rating by Andrea James
"We met with Alex today and he took all the time we needed to go over our accounts and explained everything I and my husband had questions about. I really enjoyed my visit."
We responded:
"So glad to hear that— we think Alex is pretty awesome as well! "
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Tony Dorn

October 22, 2025

5  out of  5
rating by Tony Dorn
"Jeff and his team have always been there to help us navigate our insurance needs with teenagers, house issues and cars. They are working for their clients instead of their clients working for them. I appreciate that. It’s rare these days."
We responded:
"Thanks for the kind words! We love getting to work for your family and your clients."
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Aaron Molner

October 22, 2025

5  out of  5
rating by Aaron Molner
"Jeff and his team, including Charles McCracken, moved quickly and helped me save thousands on my homeowners and auto insurance. Could recommend them more!"
We responded:
"Charles is great at what he does— thanks for the review!"
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Tyler Watson

October 21, 2025

5  out of  5
rating by Tyler Watson
"Jeff and team are the best!!!"
We responded:
"Thanks for the review and the opportunity to serve your family and your businesses!"
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Josh Hendricks

October 21, 2025

5  out of  5
rating by Josh Hendricks
"I’ve been using Jeff and team for over a decade. They are attentive, proactive and personable. It’s so great having a team to go to rather than a call center hotline when I need help or have questions. Can’t recommend them enough!"
We responded:
"We love getting to serve your family!"
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Jill Peel

October 21, 2025

5  out of  5
rating by Jill Peel
"This is our first go with State Farm for all of our insurance needs and quickly learned this is. 5-Star Team. Charlie was very patient with me in explaining all the policy options and doing a side-by-side comparison with other quotes. He was also patient with our busy schedules. Alex, the Director of Operations is a quick email away and always super responsive. We have been really impressed so far!"
We responded:
"Thanks for the kind words Jill! We are so happy to work for your family!"
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Kirk Briden

October 19, 2025

5  out of  5
rating by Kirk Briden
"Jeff and his team have gone the extra mile for my family and business for years. We couldn’t recommend them highly enough!"
We responded:
"Thanks Mr B! Been fun to know you and work together over the years!"
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Jamila Denise

October 17, 2025

5  out of  5
rating by Jamila Denise
"I worked with Charlie to set up a life & Auto insurance policy.” “They explained all my options clearly and helped me find the best coverage for my budget.” Charlie is amazing and I definitely recommend using State Farm Insurance."
We responded:
"So glad Charlie made it easy. Thanks for your trust, Jamila!"
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Matthew Berra

October 17, 2025

5  out of  5
rating by Matthew Berra
"Jeff is the rare agent who actually calls you back fast, explains your options clearly, and looks for ways to lower your costs. He handled changes to my policy without any hassle and found better coverage at a better price. Highly recommend."
We responded:
"We love the Berra family- thanks for the kind words!"
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Andy DeRousse

October 17, 2025

5  out of  5
rating by Andy DeRousse
"Jeff and his team do an incredible job. They have been there for us when we’ve needed it the most, and we’re just really grateful for all they’ve done for us in our time with them. These are people that truly want what’s best for their clients and that’s been proven time and again to us."
We responded:
"Thank you for the review and your trust!"